BTBIZ
Features

Everything you need to run WhatsApp like a pro

Inbox, marketing, automation, AI and commerce — one platform on the official WhatsApp Business Cloud API, so your team stops juggling tools and starts closing conversations.

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Official Meta Tech Partner WhatsApp Business Cloud API AES-256 encrypted tokens Green-tick ready

Shared team inbox

Every WhatsApp conversation in one place. Assign chats to agents, see who is typing, track the 24-hour service window, and never leave a customer waiting.

  • Role-based agents & assignment
  • Auto-assign & no-reply reminders
  • 24h + free-entry window tracking
Role-based agents & assignmentAuto-assign & no-reply reminders24h + free-entry window tracking

Broadcast campaigns

Send approved template campaigns to thousands of contacts with per-recipient variables, media, carousels, and live delivery, read & failure reporting.

  • Contact segments & CSV import
  • Delivery / read / retry reporting
  • Smart retries on rate limits
Contact segments & CSV importDelivery / read / retry reportingSmart retries on rate limits

No-code bot builder

Design chat flows on a visual canvas — welcome menus, keyword triggers, conditions, and handoff to a human — then publish to your number in a click.

  • Drag-and-drop flow canvas
  • Keyword & event triggers
  • Seamless bot → human handoff
Drag-and-drop flow canvasKeyword & event triggersSeamless bot → human handoff

AI template builder

Draft Meta-compliant message templates in seconds. BTBIZ checks the rules — character limits, variables, buttons — before you submit for approval.

  • Compliance-checked drafts
  • Auth, utility & marketing
  • Carousel & interactive templates
Compliance-checked draftsAuth, utility & marketingCarousel & interactive templates

Store automations

Connect Shopify or WooCommerce and turn store events into WhatsApp messages — order confirmations, shipping updates and abandoned-cart recovery.

  • Order & fulfilment triggers
  • Abandoned-cart recovery
  • Two-way replies in the inbox
Order & fulfilment triggersAbandoned-cart recoveryTwo-way replies in the inbox

Analytics & compliance

Understand what is working with delivery funnels and agent activity, while opt-out handling and encrypted tokens keep you on the right side of Meta.

  • Campaign & agent analytics
  • Opt-out & opt-in history
  • AES-256 encrypted credentials
Campaign & agent analyticsOpt-out & opt-in historyAES-256 encrypted credentials

See it working on your own number

Connect via Embedded Signup and explore every feature on a free trial.

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